The LEX PRIORITY product is needed to get maximum peace of mind and protection during a tourist or business trip. In case of violation of consumer rights, travelers will immediately get compensation from the insurance company. The LEX PRIORITY product has become especially important in the post-pandemic period, when the level of service and quality of tourism services has fallen everywhere and travel takes place in new realities.
Entrepreneurs in the tourism industry
The LEX PRIORITY product allows resolving all unpleasant conflict situations with clients (tourists) as soon as possible, without losing money and reputation. All parties will benefit (WIN-WIN principle).
What we offer
Those who travel
confidence and extra protection;
guaranteed protection of the travelers' rights (tourist, personal and business trips) and compensation for violated rights;
quick compensation (payment within 24 hours);
no need to pay for the services of a lawyer or counsel;
no need to waste time and money on courts and notaries — the entire process is managed from a smartphone.
Those who receive guests
quick pre-trial settlement of conflicts with consumers;
maintaining a positive reputation in the market;
absence of negative information about the accommodation on the Internet and social media;
increasing consumer trust, gaining an additional competitive advantage;
no need to engage lawyers specialized in consumer conflicts;
protection from "consumer extremism";
additional source of income (commission from the sale of insurance policies);
free legal support on ongoing matters of the accommodation (for partners of the LEX PRIORITY program).
Those who sell
(Tour operators, travel agents, aggregators)
quick pre-trial settlement of consumer conflicts with clients (payments are made by the insurance company; the insured events are settled by the assistance company);
no liability for the counterparty’s obligations;
maintaining a positive reputation in the market;
increasing client (tourist) trust, gaining an additional competitive advantage;
additional source of income (commission from the sale of insurance policies);
protection from "consumer extremism";
no need to pay lawyers for assistance in disputes with tourists;
free legal support on ongoing matters of activities of the travel agency (for LEX PRIORITY partners).
Those who transport
additional source of income (commission from the sale of insurance policies). The LEX PRIORITY product will be in demand among individuals who go on business trips. According to the Federal State Statistics Service, more than 68 million reservations of collective accommodation were made in 2019 in the Russian Federation. More than 50 million of which were reservations made by people going on business trips. The LEX PRIORITY product can be integrated into existing insurance products offered to air passengers when booking / acquiring air tickets.
Those who insure
a brand new insurance product, unparalleled in Russia and Europe;
an assisting company with 20 years of experience in resolving consumer disputes in tourism;
guaranteed profitability;
competitive advantage;
automation in the settlement of insurance claims (digital service with high potential for protection against fraud);
instant reports from the assisting company with full evidence base, video and photo materials;
possibility of using a digital service for subrogation.